Returns & Exchange Policy

• Returns: accepted within 14 days after purchase for store credit
• Exchanges: only within 14 days after your delivery day. 
• Refund: if your pair is faulty we are able to provide you with a refund within 14 days of purchase. We don't accept refunds for change of mind.
• Pre Order sales are final, no refunds are permitted.

IMPORTANT: Please also note that this is a handmade product so there will be minor imperfections in the leather work and colour so this isn't considered a faulty item. For shoes with material on them, it is likely that they will be different to the colours pictured as these are handmade products, this is NOT a reason for a refund.

In order to begin the process of a return or exchange please email us at support@mexicansole.com along with an image of your Huaraches to show that they have not been worn. 

You will then need to send your order to the following address: